If you use Facilitate Painworking you will notice - if you are killing a number of mobs - that it occurs sometimes, that you cast FP, the icon gets greyed out and the timer starts counting down. However neither the FP Icon in the pet window appears nor the "boom"-sound is played and your casts still get interrupted. Until the end of the fight you will not be able to use FP again. However, some seconds after the fight has ended, the FP icon appears in the pet window and the boom sound is played.
1. Kill a number of mobs. Use FP.
2. In some cases you will notice the above mentioned behavior.
Note: I cannot track down the specific circumstances under which this happens, but it is far from being a very rare issue.
FP should work in a manner, that after casting FP you are able to cast a certain time interval (5 sec?) without interruption.
Try ingame. There is no specific way to proof that behaviour via ticket.
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