Update problem

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Ranius
Gryphon Knight
 
Posts: 440
Joined: Aug 24, 2006 00:00

Postby Ranius » Aug 26, 2007 10:41

Hi,

my other friend has problem updating. When he click start update it writes:

Cannot connect to update server.


His internet is fine, he tryed yesterday and couldnt and today its same.

What's wrong?


Thanks

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Thraxia
Eagle Knight
 
Posts: 847
Joined: Oct 29, 2006 00:00

Postby Thraxia » Aug 26, 2007 10:55

Start update at Uthgard Launcher? Just try to run the camelot.exe once should work as well :)
<img src="http://www.fallenearth.fr/daoc/daoc2.php?player=Thraxia" />

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Ranius
Gryphon Knight
 
Posts: 440
Joined: Aug 24, 2006 00:00

Postby Ranius » Aug 26, 2007 11:09

First, sorry i made a post in wrong forum, should make in help/support

and he did try to run from camelot.exe, didnt work as well

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T-Man
Phoenix Knight
 
Posts: 1673
Joined: Apr 17, 2005 00:00
Location: Stuttgart, Germany

Postby T-Man » Aug 26, 2007 11:56

/moved

Hm, maybe the update server was busy at that time? Did he try again at different times? Could it be reached by ping <servername>?
Happy hunting!
-----
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Ranius
Gryphon Knight
 
Posts: 440
Joined: Aug 24, 2006 00:00

Postby Ranius » Aug 26, 2007 12:12

He tryed yesterday in the evening and today in the morning. And how to reach that ping?

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T-Man
Phoenix Knight
 
Posts: 1673
Joined: Apr 17, 2005 00:00
Location: Stuttgart, Germany

Postby T-Man » Aug 26, 2007 13:19

In your Windows taskbar click on Start > Run.... Then, type cmd and press Enter. Finally, type ping <servername>. Example: ping patch.camelot-europe.com which should result in something like this:
Code: Select all
Antwort von 193.252.123.21: Bytes=32 Zeit=22ms TTL=115
Antwort von 193.252.123.21: Bytes=32 Zeit=20ms TTL=115
Antwort von 193.252.123.21: Bytes=32 Zeit=20ms TTL=115
Antwort von 193.252.123.21: Bytes=32 Zeit=20ms TTL=115

Ping-Statistik für 193.252.123.21:
    Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0 (0% Verlust),
Ca. Zeitangaben in Millisek.:
    Minimum = 20ms, Maximum = 22ms, Mittelwert = 20ms


Maybe he should also double-check that there are no spaces at the end of the lines in update.dat.
Happy hunting!
-----
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Ranius
Gryphon Knight
 
Posts: 440
Joined: Aug 24, 2006 00:00

Postby Ranius » Aug 26, 2007 13:59

I found the problem, it was wrong in his update.dat, he had to copy that:

Mythic Patch
patch.camelot-europe.com:1280/updates/english/atlantis/mpatch.dat
patch.camelot-europe.com:1280/updates/english/atlantis/mpatch.dat

Thanks for your help anyway!


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