Unable to login using Microsoft authentification

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Genjiro
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Joined: Jun 09, 2016 21:26

Postby Genjiro » Jan 20, 2019 18:24

Unable to login using Microsoft authentification

Recently Microsoft changed their authentication API which we currently not supported yet.
To regain access to your account please follow these steps:

  1. Sign out with your Microsoft account
  2. Create a new Account using a non-Microsoft identity provider (e.g. Google, Facebook).
  3. Sign in with your newly created account and visit: Manage Account
  4. Navigate to the "Reserved Character Names" register
  5. Enter your Microsoft email address and click "Confirm Email"
  6. Open your Microsoft inbox to confirm linking your Microsoft account to the newly created account
  7. Click "Play" and visit the realm selection once to finalize the account creation
  8. Contact an Uthgard Staff member using IRC or PM and provide your Microsoft and newly created email address
  9. We will then perform an identification check as well as an update to your Account
  10. When everything was successful you will then be able to access your Account using the newly created email address

Note: Please do not post any of your email addresses publicly on our forums. This may reveal your personal information like name and surname.
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