Performance, Mass Ban, and Behavior
Posted: Jan 29, 2017 01:28Dear players,
We just wanted to give you a small update on things:
Performance
We are continuously trying to improve our performance. We have been trying multiple approaches and are making progress towards allowing a higher player count cap. We do however understand the frustration of sitting in a long queue, and are doing our best to eliminate the long line. We would like to address three of the frequent questions we are asked:
1. Why don't you take donations?
- The problems we are facing are not entirely hardware issues; Many of the issues we have faced are with the code that was not designed to scale to such sizes. We have been using our time to find an eliminate these bottlenecks and have used our funds to scale to additional servers as our new features have allowed.
2. Why don't you open a second server and merge?
- A merge of multiple servers would be highly problematic. There are many technical hurdles to overcome in order to be able to merge servers at a later point. Given the complexity of this option, we feel that it is best to try to optimize and improve the existing server.
3. I reach the end of my queue but DAOC never loads! Why?
- We are aware that this happens in some cases. If you manage to get all the way through the queue and it does not launch, try open resource monitor (not task manager) on your computer and find uth.dll. Right click uth.dll then choose resume.
Update: We are now able to host about 4500 players without lag.
Mass ban
Today we have banned 70 accounts for using third party tools. These range from macros to twisting chants / songs, auto crafters, to radars and speed hacks. We want to remind everyone that we are very serious about our rules, and any rule violation will not be taken lightly. We have also banned numerous people for sticking items into their keyboard to avoid going link dead, this is also a rule violation, so we advice everyone to stop doing so.
- Very important -
We would like to remind you that each player is only allowed to own, and use ONE master account! We will ban any multi account logins we detect. Sharing accounts is not allowed and will lead to multi account bans too. Be sure to keep that in mind.
Camp claiming
In Dark Age of Camelot, no one can "claim" a camp. Anyone is free to move in and pull from the same spot you are sitting at. However, please be aware that it is not ok to engage with mobs that other players are already engaged with unless they request help. If realm mates arrive and wish to share a spot we hope that you will work to find a solution among yourselves that leads to success for all. If other players start harming monsters you have engaged, politely ask them to please stop. If the situation escalates to harassment, please contact a staff member. Remember, treat others as you would like them to treat you.
Behaving in public
Chat areas such as /broad, /yell, /say and /gu for starter guilds are considered public and you should maintain family friendly language and actions there. This means no profanity, innuendo, sexual comments, threats or name calling. Groups, chat groups, battle groups, guilds, alliances are considered generally private from other players and should be moderated by the leader(s) of the appropriate channels. If you do see someone being out of order, please /appeal and use /ignore to avoid seeing anything from this person.
Thank you for your time,
The Uthgard Staff
EDIT:
Housing crafting merchants
We have decided to implement the crafting merchants in housing, however to avoid the cities being abandoned, and to ensure that there is a large incentive to be active in RvR, we have decided to only implement the merchants that are currently available in the cities. (This means the highest tiers of crafting materials are still only available in relic keeps and the outer crafting keeps for each realm except for alchemy and spellcrafting).
- We want to remind players that this change will remove most of the time consumption for doing RvR as it will be possible to buy and craft all potions in houses.
We just wanted to give you a small update on things:
Performance
We are continuously trying to improve our performance. We have been trying multiple approaches and are making progress towards allowing a higher player count cap. We do however understand the frustration of sitting in a long queue, and are doing our best to eliminate the long line. We would like to address three of the frequent questions we are asked:
1. Why don't you take donations?
- The problems we are facing are not entirely hardware issues; Many of the issues we have faced are with the code that was not designed to scale to such sizes. We have been using our time to find an eliminate these bottlenecks and have used our funds to scale to additional servers as our new features have allowed.
2. Why don't you open a second server and merge?
- A merge of multiple servers would be highly problematic. There are many technical hurdles to overcome in order to be able to merge servers at a later point. Given the complexity of this option, we feel that it is best to try to optimize and improve the existing server.
3. I reach the end of my queue but DAOC never loads! Why?
- We are aware that this happens in some cases. If you manage to get all the way through the queue and it does not launch, try open resource monitor (not task manager) on your computer and find uth.dll. Right click uth.dll then choose resume.
Update: We are now able to host about 4500 players without lag.
Mass ban
Today we have banned 70 accounts for using third party tools. These range from macros to twisting chants / songs, auto crafters, to radars and speed hacks. We want to remind everyone that we are very serious about our rules, and any rule violation will not be taken lightly. We have also banned numerous people for sticking items into their keyboard to avoid going link dead, this is also a rule violation, so we advice everyone to stop doing so.
- Very important -
We would like to remind you that each player is only allowed to own, and use ONE master account! We will ban any multi account logins we detect. Sharing accounts is not allowed and will lead to multi account bans too. Be sure to keep that in mind.
Camp claiming
In Dark Age of Camelot, no one can "claim" a camp. Anyone is free to move in and pull from the same spot you are sitting at. However, please be aware that it is not ok to engage with mobs that other players are already engaged with unless they request help. If realm mates arrive and wish to share a spot we hope that you will work to find a solution among yourselves that leads to success for all. If other players start harming monsters you have engaged, politely ask them to please stop. If the situation escalates to harassment, please contact a staff member. Remember, treat others as you would like them to treat you.
Behaving in public
Chat areas such as /broad, /yell, /say and /gu for starter guilds are considered public and you should maintain family friendly language and actions there. This means no profanity, innuendo, sexual comments, threats or name calling. Groups, chat groups, battle groups, guilds, alliances are considered generally private from other players and should be moderated by the leader(s) of the appropriate channels. If you do see someone being out of order, please /appeal and use /ignore to avoid seeing anything from this person.
Thank you for your time,
The Uthgard Staff
EDIT:
Housing crafting merchants
We have decided to implement the crafting merchants in housing, however to avoid the cities being abandoned, and to ensure that there is a large incentive to be active in RvR, we have decided to only implement the merchants that are currently available in the cities. (This means the highest tiers of crafting materials are still only available in relic keeps and the outer crafting keeps for each realm except for alchemy and spellcrafting).
- We want to remind players that this change will remove most of the time consumption for doing RvR as it will be possible to buy and craft all potions in houses.
I remember you guys saying CPU usage was at 100%, that could be improved by hardware expansion couldn't it? Or is that no longer an issue because of the recent improvements? <3 the stability earlier with 4500 players online 
It is the Uthgard-feeling as it was, when I first started playing Daoc on your server in 2009. I remember having been kinda excited with 1050 players on the server back then