Can't log on my healer

If you need support, you can get help here!
User avatar
Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Jun 25, 2012 21:14

Please try this:

Re-download DAOC completely
Do not install ANY mods
Try to log in

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 25, 2012 23:30

Blue wrote:Last time we had that case the one solved it with reinstalling the OS. I hope we can find the real cause this time.

Look in the Users folder for Electronic Arts and delete it.



Well... if you keep helping me I'll keep trying to fix it... but this one did not help. I deleted all the files from the daoc folder in the appdata folder and in the documents folder. Are there any others? besides the game files :)

Abydos wrote:Please try this:

Re-download DAOC completely
Do not install ANY mods
Try to log in


Tried this too but also here it remains the same. I can log in all my characters except for Neinnon my healer.

I was looking to the register, but I can't find any traces left there related to DAoC, but then I don't think DAoC uses the register does it?

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 09:58

I have to go on a trip and need my game to work before I leave :) (long evenings with nothing to do) So if there are any last minute things you want me to try before I re-install my computer? I will re-install this evening if we can't make it work by then. Sorry for not being patient about this :)

User avatar
Blue
Developer
Developer
 
Posts: 15821
Joined: Apr 22, 2005 00:00

Postby Blue » Jun 26, 2012 12:58

It must be something related to that healer char. Have you tried installing DAoC in a completely new directory?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 13:14

Blue wrote:It must be something related to that healer char. Have you tried installing DAoC in a completely new directory?


Yes first I moved the folder and renamed it. When that didn't change anything I Deleted every file I could find that was related to the game and re-installed it in a new folder, even outside the program files folder.

User avatar
Jezzmin
Phoenix Knight
 
Posts: 1602
Joined: Mar 11, 2010 01:00

Postby Jezzmin » Jun 26, 2012 13:39

how are u connecting to the server? do u use daoc portal or connect via connect.bat? if first: maybe its daoc portal, that has some issues? :)...

and when u say "login"...do u select your healer from somewhere outside of daoc via quick login? or do u get to the char selection screen and then u select the healer? if so: can u "see" the healer or are there and graphics issues?

i had a similar problem when i played at work and in the end i found out it was some graphics options, that were strange....changed them and it worked again (i dont have a clue what caused these graphics issues though, as i didnt change any equipment or stuff)...

in short, some more reasons:
1. way to login (daoc portal, connect.bat etc.)
2. way of char-selection (quick login or char-selection in daoc-char-screen)
3. graphical problems

maybe these ideas help... :D

User avatar
Trishin
Game Master
Game Master
 
Posts: 5048
Joined: Apr 07, 2010 00:00

Postby Trishin » Jun 26, 2012 14:08

I am 90% sure now what cause this.

I am trying to find the topic with a way of getting rid of this, please stand by!
Got any questions? Submit them to me and I will try to get them answered in our grab bag !
Rajnish wrote:Why didn't someone warn me that being GM means lots of boring research, logging, testing and organizing data....
I thought it was all about looking cool....

Uthgard Rules || How to connect || FAQ

User avatar
Trishin
Game Master
Game Master
 
Posts: 5048
Joined: Apr 07, 2010 00:00

Postby Trishin » Jun 26, 2012 14:32

viewtopic.php?f=15&t=16037

This was caused by the service "WTouch Service" that runs when you install drivers for the Wacom Tablet Pc. The .exe related is WTouchService, and for disable it just run MsConfig and uncheck WTouch Service from the services list.


Only characters above level 25 is affected by this, hence why it "suddently" stopped working for your level 25 character.
Got any questions? Submit them to me and I will try to get them answered in our grab bag !
Rajnish wrote:Why didn't someone warn me that being GM means lots of boring research, logging, testing and organizing data....
I thought it was all about looking cool....

Uthgard Rules || How to connect || FAQ

Nerzal
Gryphon Knight
 
Posts: 285
Joined: May 06, 2012 22:38

Postby Nerzal » Jun 26, 2012 14:48

If you don't have such a "Wtouch Service" look for equal services and kill em.
Blue knows how to perform headshots in daoc!
Blue: "Headshot, instant win."

Viva punk a lifetime!

User avatar
Blue
Developer
Developer
 
Posts: 15821
Joined: Apr 22, 2005 00:00

Postby Blue » Jun 26, 2012 14:59

Trishin wrote:http://uthgard.net/en/forum/viewtopic.php?f=15&t=16037

This was caused by the service "WTouch Service" that runs when you install drivers for the Wacom Tablet Pc. The .exe related is WTouchService, and for disable it just run MsConfig and uncheck WTouch Service from the services list.


Only characters above level 25 is affected by this, hence why it "suddently" stopped working for your level 25 character.

That would be scary. Its not even logical 8O
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 15:01

No such service on my computer and I tried to disable all services that remotely reminded of an iPad, IPhone or iPod service. Still no good

User avatar
Jezzmin
Phoenix Knight
 
Posts: 1602
Joined: Mar 11, 2010 01:00

Postby Jezzmin » Jun 26, 2012 15:03

miromann wrote:No such service on my computer and I tried to disable all services that remotely reminded of an iPad, IPhone or iPod service. Still no good


then maybe try my hints...and/or answer my questions to get more insight :)

User avatar
Trishin
Game Master
Game Master
 
Posts: 5048
Joined: Apr 07, 2010 00:00

Postby Trishin » Jun 26, 2012 15:05

Blue wrote:
Trishin wrote:http://uthgard.net/en/forum/viewtopic.php?f=15&t=16037

This was caused by the service "WTouch Service" that runs when you install drivers for the Wacom Tablet Pc. The .exe related is WTouchService, and for disable it just run MsConfig and uncheck WTouch Service from the services list.


Only characters above level 25 is affected by this, hence why it "suddently" stopped working for your level 25 character.

That would be scary. Its not even logical 8O


However it was the case for Vomi and removing this service worked for him ;) even if not logical!

@miromann - Are you 100% sure? Do you have any hardware installed such as a pen or drawboard?
Got any questions? Submit them to me and I will try to get them answered in our grab bag !
Rajnish wrote:Why didn't someone warn me that being GM means lots of boring research, logging, testing and organizing data....
I thought it was all about looking cool....

Uthgard Rules || How to connect || FAQ

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 15:53

Trishin wrote:@miromann - Are you 100% sure? Do you have any hardware installed such as a pen or drawboard?


no drawing board or pen installed

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 16:38

I just started re-installing my os... But I want to say thank you for the effort you put into solving this issue. When we end up searching for services that might interfere with the game it's very hard to know what to look for. I'm sorry I don't have the time to keep troubleshooting. But if it works after the new os install I will let you know. And if the issue return I will let you know what I installed to make the problem surface again. Thank you for doing a great job giving us the thrill of classic DAoC :grin:

PreviousNext

Return to Support

Who is online

Users browsing this forum: No registered users and 5 guests

Saturday, 19. April 2025

Artwork and screen shots Copyright © 2001-2004 Mythic Entertainment, Inc. All rights reserved. Used with permission of Mythic Entertainment. Mythic Entertainment, the Mythic Entertainment logo, "Dark Age of Camelot," "Shrouded Isles," "Foundations," "New Frontiers," "Trials of Atlantis," "Catacombs," "Darkness Rising," the Dark Age of Camelot and subsequent logos, and the stylized Celtic knot are trademarks of Mythic Entertainment, Inc.

Valid XHTML & CSS | Original Design by: LernVid.com | Modified by Uthgard Staff